My stay at Dorchester On The Beach had its high points, particularly the stunning ocean views and convenient location just steps from the beach. However, the service I encountered was unsettling. I experienced a few issues with cleanliness and maintenance that did detract from the overall enjoyment of my visit.
Rooms
7.0
The apartment I stayed in was spacious with amazing ocean views. although some furnishings felt a bit dated, it had ample room and was well-equipped for our needs.
Service
5.0
While my check-in experience was pleasant with helpful staff, I did witness some concerning behavior from management that was troubling. it made me feel a bit uneasy.
Location
9.0
The location was fantastic, providing direct access to the beach and being a short stroll from Surfers Paradise. perfect for enjoying the sun and sand.
Dining
8.0
I enjoyed the local dining options. particularly fresh seafood, but found myself venturing further for a more diverse selection.
Facilities
6.0
Facilities like the heated outdoor pool and laundry were very convenient. but I encountered some maintenance issues in my apartment.
Daniel
United Kingdom,
December
2024
5.0/10
My stay at Dorchester On The Beach was truly special. The location, right in front of the beach, offered stunning views. However, I noticed some areas needing attention, like the comfort of the furniture. Overall, it was a good experience that I would love to repeat.
Rooms
8.0
The spacious three-bedroom apartment had magnificent beach views. While the apartment was clean and generally comfortable, some furniture was well-used and needed replacement.
Service
10.0
The hotel managers, Michael and Karen, provided really good service. they were friendly and attentive, making my stay feel special.
Location
10.0
The location is unbeatable, literally on the beach. Plus, it’s just a short stroll to Surfers Paradise, perfect for dining out.
Dining
7.0
Though limited dining options on-site, the nearby area offered great choices for fresh sandwiches and more.
Facilities
7.0
Facilities like laundry and housekeeping were useful. However, I felt some areas, like the room maintenance, could use more attention.
Colin
United Kingdom,
November
2024
5.6/10
I had a lovely stay at Dorchester On The Beach, enjoying amazing views and direct access to the beach. The apartment's size worked well for my family, but there were a few cleanliness issues and some lacking amenities that could definitely be improved. Overall, it was a nice experience, but a few adjustments would make it even better.
Rooms
7.0
I stayed in a three-bedroom apartment with stunning ocean views from every window. While the living area was spacious, there simply wasn’t enough seating for our party of five; a larger couch would have made a big difference. Also, only the main area and two bedrooms had air conditioning, which left the third bedroom a bit uncomfortable.
Service
6.0
The hosts, Karen and Michael, were wonderfully welcoming and helpful during our stay. They provided great recommendations for local dining and activities, which I appreciated. However, I did encounter an issue with the building manager who was aggressive and made me feel uncomfortable about noise levels late at night.
Location
9.0
The location was absolutely fantastic! I could easily stroll right onto the beach, making it perfect for family fun. It was also close enough to Cavill Mall and public transport options like the tram and bus, which was super convenient.
Dining
7.0
The apartment had a fully equipped kitchen, which was great for preparing meals. Still, I found it best to order groceries online for delivery since getting to the store was a bit far. I had a tasty BBQ planned but unfortunately was deterred by the poor cleanliness of the BBQ.
Facilities
6.0
The heated pool was absolutely good and ideal for a relaxing swim. While I loved the access to beach facilities, I did have some issues with the cleanliness in the apartment upon arrival, which included dirty cutlery and a less-than-ideal BBQ setup.
Sidney
United Kingdom,
October
2024
6.0/10
I recently stayed at Dorchester On The Beach and was initially wowed by the stunning beachfront views, but I was disappointed with some aspects of my apartment. The cleanliness left much to be desired, and there were issues with the furnishings and amenities that could definitely use some improvement. Overall, while the location is fantastic, a few changes could make for a better experience.
Rooms
6.0
The apartment I stayed in was spacious and had unobstructed views of the ocean, but it was quite run down compared to the photos online. The kitchenware was not properly cleaned, and the third bedroom lacked air conditioning, which made it uncomfortable at times.
Service
7.0
I found the check-in process to be smooth, and the staff was friendly. However, I did experience a lack of responsiveness regarding some of the maintenance issues in the apartment.
Location
9.0
The location is unbeatable—right on the beach with direct access, which made it easy to enjoy the stunning surroundings. Plus, it’s conveniently located just a short walk away from local attractions.
Dining
7.0
While there weren’t dining options directly on the hotel, the available facilities for cooking were adequate, and I appreciated being able to order grocery deliveries for convenience.
Facilities
6.0
The pool was nice and heated, perfect for a relaxing dip. However, the BBQ area needed upkeep and there were issues like having to take rubbish to the basement instead of using a chute.
William
United Kingdom,
October
2024
5.8/10
My stay at Dorchester On The Beach was enjoyable overall, highlighted by the stunning beach views right from my apartment. The hosts, Karen and Michael, were incredibly welcoming and attentive to our needs. However, I did find a couple of areas that could be improved, such as the mattress quality and some minor maintenance in the ensuite. yet the overall experience was good.
Rooms
8.0
The three-bedroom apartment I stayed in was spacious and had amazing views, although the mattress on my double bed felt worn and needed replacement.
Service
10.0
The service was excellent, with Karen and Michael making sure every need was met in a calm and respectful manner.
Location
10.0
The location was amazing, literally on the beach and close to theme parks, which made it easy to enjoy both relaxation and fun.
Dining
8.0
Dining options were good; I particularly enjoyed the golden malted waffles during my stay.
Facilities
8.0
The facilities like the heated pool were a fantastic touch, especially in cooler weather, though I did wish for some added amenities in the apartment.
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